FAQ

What Does A Kick The Tyres Car Inspection Include?

Our car inspection report includes the condition of body and paint, dents, scratches, tires and wheels, glass, interior, missing parts, oil leaks, electrical items, and drive train performance. We will road test the vehicle to verify transmission and engine operation, and 4WD operation if applicable. We will also thoroughly examine the interior and exterior of the vehicle for any obvious damage.

What Diagnostic Equipment Do You Use?

We use a range of specialised diagnostic and testing equipment in all our inspections, depending on the type of vehicle we are inspecting.

Do You Perform A Compression Test?

Yes, we complete a full compression comparative test.

Is The Vehicle Put On A Hoist?

Yes, all our workshops use hoists to complete inspections so we can thoroughly examine underneath the vehicle.

Can I Speak To The Person Who Inspects My Vehicle?

Absolutely! On completion, the team member who completed your inspection will discuss the report in detail with you and provide you with a printed copy to take away.

How Long Will The Inspection Take?

Most inspections are completed within two hours.  Bookings are often available same day by calling us on 0800 400 040, or next day onwards through our online booking system.

Is A Kick The Tyres Vehicle Inspection Guaranteed?

We strive to ensure our pre purchase vehicle inspections are performed as accurately and as detailed as possible, using the equipment available to us at the time of inspection.  The information we give you is our independent, professional opinion on the operation, performance and condition of the vehicle at the time of inspection.  We have reached this opinion by using our own specialised diagnostic and testing equipment and processes.

Our inspections are based on the visual examination and diagnostic testing of components on and in the vehicle.  We are not able to dismantle any components and we cannot see or reach all internal components of the vehicle.  It is possible that impending failures are not evident at the time of the inspection.  We will act with the utmost reasonable care and skill but we cannot be held responsible for any future defects or problems with the vehicle that cannot be identified at the time of inspection.  In any event the remedy will be no greater than the purchase price of the inspection.

Our inspections do not replace a warrant or certificate of fitness.  You are responsible for ensuring that a valid and current warrant or certificate of fitness is obtained before operating the vehicle under New Zealand law.

If you believe there are inaccuracies with the report, please contact the branch manager or contact our head office in Christchurch via info@kickthetyres.co.nz, within seven days.

Do You Check Ownership, Money Owing, or Verify Any Background On The Vehicle?

We do not complete any background checks on the vehicle.  We strongly recommend you check current ownership and for any outstanding finance or securities held over the vehicle before you hand over your money.

Who gets to see the inspection report?

We will only supply and discuss the report with you, our customer, as the person who books and pays for the inspection.  If you would like us to share the report with another person (e.g. the seller or the buyer) then we will be happy to do so, with your permission.

What Is Your Cancellation Policy?

Bookings cancelled within 12 hours of the appointment may incur a cancellation fee.  It is best to contact us on 0800 400 040 if you need to cancel your booking.

You can reschedule your booking online, at no charge, up to 4 hours prior to the appointment.

How Can I Pay?

Online bookings require payment at the time of booking through paypal.com.

At our workshops, we accept cash, Visa, MasterCard, or EFTPOS via a debit card.

Talk to us if you need to pay by bank deposit (in advance of the inspection).

Privacy Policy

Information obtained at the time of the booking is kept by Kick The Tyres in accordance with the privacy act and codes of New Zealand.  We do not share your information with any other party in accordance with New Zealand law.